Shipping policy

Effective Date: 09 September 2025

At THRIVE+, we are committed to providing a smooth and transparent shopping experience — from the moment you place your order to the day it arrives at your door.

Order Processing Time

• All orders are processed within 1–2 business days (Monday to Friday, excluding weekends and public holidays) after receiving your order confirmation email.
• Orders placed after 3:00 PM (GMT – London) will be processed the next business day.

Warehouse Location

All orders are shipped from our UK-based warehouse:

FYNK LTD
21-23 Ripple Road
Barking, IG11 7NN
United Kingdom

Delivery Options, Prices & Estimated Timeframes

Note: Shipping fees are calculated at checkout based on destination and order value.

UK Deliveries

We primarily use Royal Mail for UK orders.

• While estimated delivery times are accurate in most cases, they are not guaranteed and may be affected by postal delays, high-demand periods, or local disruptions.
• Track your parcel here: Royal Mail – Track Your Item

DPD Delivery (UK Mainland Only)

For faster service, we also offer DPD delivery, which includes:

• Delivery Monday to Friday
• Signature required upon delivery

DPD Exclusion Zones:
DPD delivery is not available for the following UK postcodes:
AB, BT, DD8-10, FK8, FK17-21, GY, HS, IM, IV, JE, KA, KW, KY, PA, PH, PO30-41, TR20-25, ZE
Customers in these areas will receive delivery via Royal Mail 1st or 2nd Class.

International Orders

We proudly ship to multiple countries including the USA, Canada, Australia, France, Germany, and most EU countries.

Customs & Duties:

• EU Customers: We cover all VAT, duties, and import fees — no extra charges at the border.
• Non-EU Customers: Import taxes and customs fees (if applicable) are the customer’s responsibility. Please check with your local customs authority for more information.

International parcels may be subject to security checks and customs delays.

Holiday Shipping Notice

During peak seasons and public holidays, please allow extra time for your order to arrive. We recommend ordering early to ensure timely delivery.

Questions About Your Order?

If you have any delivery-related inquiries, please contact our support team:

Email: help@thriveplusnutrition.com
Phone: +44 7986 952427
Hours: Monday–Friday, 9:00 AM – 6:00 PM (GMT – London)

We aim to deliver not just products — but peace of mind.
Thank you for shopping with THRIVE+.